I purchased a CHI from Walmart online at $110.00 and it is not authentic. According to reviews regarding authentic CHI irons, the red light should turn clear when turned off. There should be no stickers and mine has stickers. The plug is different from that of an authentic CHI. It will not turn on. I understand that it has been a year but if it is determined that the item is fake, what can be done about it? Walmart told me to call Ulta and Ulta gave me the number for Farouk.