Counterfeit Product Alert ®

How to identify counterfeit Farouk Systems CHI Original Ceramic Hair Styling Irons

Farouk Systems: CHI Original Ceramic Hair Styling Irons

Product Image

Product Information:

Authentic CHI professional products are NOT authorized for sale on ANY websites and sold ONLY at professional salons and select beauty retailers such as JC Penney Salons, Ulta and Trade Secret Beauty Express Stores.

"Counterfeiting is an on going battle and we consistently work with law enforcement officials to intercept and confiscate counterfeit merchandise before it reaches the consumer," says Farouk Systems General Counsel Wisam Ghuneim.

"However, the only way to really make strides is to educate the consumer about the health and safety risks that could result from buying product from unauthorized sellers, where counterfeit product is often located."

The Chi Original Ceramic Hair Styling Iron is a common counterfeit. Avoid being deceived by a dangerous and poor performing counterfeit product. Always buy from authorized Farouk retailers.

 


Fakes Reported By Our Users:
seller or source reports last updated
Amazon 8 Jun 02, 2025  
eBay 6 Jan 24, 2020  
internet vendor 1 Oct 01, 2013  
retail store 7 Dec 29, 2019  
swap meet 1 Oct 06, 2013  
Walmart 1 May 14, 2022  
view reported fakes |  report a fake
Warnings / Hazards:

Many of these fake CHI Original Irons have fake ceramic, peeling paint, faulty wires and far less power than the originals.

"The real loser in this whole scenario is the consumer who is not getting the quality or guarantee that she thought she paid for," says Basim Shami.

"Genuine CHI and BioSilk products are available through salon professionals and authorized chain salons, and should be suspect if found online or in mass market stores."

Recommended Action:

The only way for a consumer to be sure they are getting a genuine CHI product is to purchase it from an authorized retailer such as a salon or chain salon such as Ulta or JcPenney. If a consumer buys the iron off the internet (which is not authorized) the warranty is voided as well.

To reach our Customer Service or for general questions, please telephone us toll free at:

1-800-237-9175

Recent News:

No news articles were found

Contact the Company:
Company:

Address:
250 Pennbright Dr.

City:
Houston, TX 77090

Country:
United States

Phone:
(800) 237-9175

email:

 
Product Information:
Manufacturer:
Farouk Systems 

Model Name:
CHI Original Ceramic Hair Styling Irons 

Model Number:
Original 1" 
How to Identify a Fake Product :
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real

An authentic original CHI Original Ceramic Hairstyling Iron.

1" ceramic plates
Heats up to 405F / 207C


 
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real

Next, look at the handle and make sure that there is electrical information (wattage) embedded in the handle. All authentic CHI Original irons have this information embedded in the handle.


 
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real

Farouk Systems (CHI) has confirmed that authentic Original CHI irons have a "2 prong electrical plug on a small box with a reset button."

Although contrary to many web reports, authentic CHI irons DO NOT have a 3 prong plug.


 
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real

CHI Original 1" irons will have an LED light next to the on/off switch. When the iron is in the off position, the LED will be clear.

Many fake CHI Original's have a red LED when in the off position.


 
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fake

This counterfeit Chi ceramic flatiron is offered in 8 colors for just $8.42 on China website.

How many of these counterfeits are sold to unsuspecting buyers as an authentic CHI product?


 
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fake

Counterfeit multicolor CHI ceramic flatiron.

Note the dark colored LED and sticker - both details on counterfeits that are not on authentic CHI irons.

The counterfeit item is accompanied by a CHI trademarked carry bag.


 
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fake

Look for any stickers on the CHI iron. Authentic Chi Original Irons do not have any stickers.

Sometimes the fakes have a silver looking sticker next to the on/off switch.


 
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fake

Look for any stickers on the CHI iron.

Authentic Chi Original Irons do not have any stickers, but do have text embossed in the handle.


 


Fake Farouk Systems CHI Original Ceramic Hair Styling Irons Alert  | The Counterfeit Report®
 
Please contact
Farouk Systems Group
for additional product information.

 
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