Authentic CHI professional products are NOT authorized for sale on ANY websites and sold ONLY at professional salons and select beauty retailers such as JC Penney Salons, Ulta and Trade Secret Beauty Express Stores.
"Counterfeiting is an on going battle and we consistently work with law enforcement officials to intercept and confiscate counterfeit merchandise before it reaches the consumer," says Farouk Systems General Counsel Wisam Ghuneim.
"However, the only way to really make strides is to educate the consumer about the health and safety risks that could result from buying product from unauthorized sellers, where counterfeit product is often located."
The Chi Original Ceramic Hair Styling Iron is a common counterfeit. Avoid being deceived by a dangerous and poor performing counterfeit product. Always buy from authorized Farouk retailers.
An authentic original CHI Original Ceramic Hairstyling Iron.
1" ceramic plates
Heats up to 405F / 207C
Next, look at the handle and make sure that there is electrical information (wattage) embedded in the handle. All authentic CHI Original irons have this information embedded in the handle.
Farouk Systems (CHI) has confirmed that authentic Original CHI irons have a "2 prong electrical plug on a small box with a reset button."
Although contrary to many web reports, authentic CHI irons DO NOT have a 3 prong plug.
CHI Original 1" irons will have an LED light next to the on/off switch. When the iron is in the off position, the LED will be clear.
Many fake CHI Original's have a red LED when in the off position.
This counterfeit Chi ceramic flatiron is offered in 8 colors for just $8.42 on China website.
How many of these counterfeits are sold to unsuspecting buyers as an authentic CHI product?
Counterfeit multicolor CHI ceramic flatiron.
Note the dark colored LED and sticker - both details on counterfeits that are not on authentic CHI irons.
The counterfeit item is accompanied by a CHI trademarked carry bag.
Look for any stickers on the CHI iron. Authentic Chi Original Irons do not have any stickers.
Sometimes the fakes have a silver looking sticker next to the on/off switch.
Look for any stickers on the CHI iron.
Authentic Chi Original Irons do not have any stickers, but do have text embossed in the handle.
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