Loose strings, imperfections on clasps, tags off, crap leather along with lousy sticking on the protective bag(as well as misaligned print) are things found on the purse I got from a site that claimed-with copyright-that they were an authorized Burberry dealer. I had my doubts but the model numbers seemed to check and of course the pictures look legit because they are of legitimate Burberry bags. I�ve requested a refund from the seller, but would send the purse to you if I were provided a labe