Counterfeit Product Alert ®

How to identify counterfeit Logitech Harmony Remote Batteries

Logitech: Harmony Remote Batteries

Product Image
Edited: Jan 13, 2017

Product Information:

Logitech has notified consumers about counterfeit Logitech batteries that are responsible for 'charging problems' with the Harmony One and Harmony 900.

Typically, purchasers of replacement batteries go to Amazon or eBay and purchase what they think is a legitimate Logitech battery. Consequentially, users then either get charging errors when the remote is placed in the cradle, or the remote does not operate correctly (i.e.. re-boots, will not power-on, etc).

This battery is a counterfeit and should not be used! Counterfeit batteries have been implicated in component failures and other nasty events.

Although some replacement batteries may 'play well' with Harmony remotes, Logitech 'chips' their Li-On batteries with proprietary programming and, although all Li-On batteries have temperature and charge-level monitoring, the programming is not the same as OEM. For a legitimate replacement battery, look for the 'white' OEM Logitech battery rated at 930mAh. The 'label' is actually embossed printing on the battery itself (cannot be peeled up) and the moisture detector on the terminal end is thin and black. Two pictures of the bogus battery are directly below, followed by two pictures of what a legitimate battery should look like.

The red-striped tab on the end of the bogus battery below is a dead giveaway.

 


Fakes Reported By Our Users:
seller or source reports last updated
Amazon 1 Sep 13, 2015  
view reported fakes |  report a fake
Warnings / Hazards:

Counterfeit batteries have been implicated in component failures and other nasty events.

Recommended Action:

If you purchased a counterfeit from an e-commerce website (including eBay, Amazon, AliExpress) keep the counterfeit product as proof for your dispute, the manufacturer or authorities. If returned, the seller will claim it is not counterfeit, or re-sell it to another unsuspecting consumer. Contact your credit-card company and dispute the charges -- you have the counterfeit product as proof. Leave negative "Counterfeit" feedback for the seller.

Recent News:

No news articles were found

Contact the Company:
Company:

Contact:
Logitech Ltd.

Address:
7600 Gateway Blvd.

City:
Newark, CA 94560

Country:
United States

Phone:
(510) 795-8500

email:

 
Product Information:
Manufacturer:
Logitech 

Model Name:
Harmony Remote Batteries 

Model Number:
 
How to Identify a Fake Product :
Listing Image
click to enlarge
real

Authentic Logitech Harmony batteries have an embossed label that cannot be peeled off, and are rated at 930mAh.

Logitech 'chips' their Li-On batteries with proprietary programming.


 
Listing Image
click to enlarge
fake

Authentic Logitech Harmony batteries have an embossed label that cannot be peeled off, and are rated at 930mAh.

This counterfeit battery has a printed label and is rated at 950mAh.


 
Listing Image
click to enlarge
fake

Compare the authentic Logitech Harmony battery and the counterfeit.

The red-striped tab on the end of the counterfeit battery shown immediately identifies it as counterfeit .


 
Listing Image
click to enlarge
fake

This counterfeit Logitech Harmony battery advertised on a China website is rated at 1250mAh, considerably more than the authentic battery.

Consumers risk damaged equipment and voided warranties when using counterfeit batteries.


 


Fake Logitech Harmony Remote Batteries Alert  | The Counterfeit Report®
 
Please contact
Logitech Ltd.
for additional product information.

 
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