Counterfeit Product Alert ®

How to identify counterfeit Canon LP-E6 LP-E8 Lithium-ion Batteries

Canon: LP-E6 LP-E8 Lithium-ion Batteries

Product Image
Edited: Feb 02, 2017

Product Information:

Canon investigations have confirmed that there are counterfeit Canon lithium battery packs, battery chargers, and AC adapters for Canon digital camera and Canon video camcorder products in the market.

These counterfeit products have not been designed, produced, nor licensed by Canon, but they fraudulently display the Canon logo and other trademarks, and it has been reported that these products are frequently sold on various Internet auction sites.

To help customers avoid purchasing counterfeit products, all Canon's genuine lithium-ion battery packs are sold with a distinctive hologram label on the package (see below), which verifies their authenticity. When purchasing battery packs, please refer to this information and check these labels. (See the following images for the labels.)

REPORT ANY POTENTIAL COUNTERFEIT PRODUCTS OR SOURCES
Monday - Friday
8am - Midnight, Eastern Time
1-855-46-CANON

 


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internet vendor 1 Aug 12, 2013  
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Warnings / Hazards:

In many cases, counterfeit products are not equipped with protective devices to meet Canon's designated quality standards. As a result, when they are used with cameras or video camcorders, or charged, they can cause abnormal heat generation, leakage, ignition, rupture, and other malfunctions in the products they are used with. In the worst case, not only could these counterfeit products damage the cameras and video camcorders in which they are used, but also could cause fire, burns, blindness and other serious accidents and injuries. These types of incidents have been reported to, and investigated by Canon, and it has been determined that counterfeit products were often the direct cause of the malfunction.

For your safety, therefore, we strongly advise against the use of counterfeit products and recommend Canon-brand genuine battery packs, battery chargers, and AC adapters, which fulfill the safety standards of the countries they are sold in as well as Canon's own safety standards.

Recommended Action:

Immediately discontinue use of counterfeit products and return them to the place of purchase.

Contact Information for Inquiries:

Canon Customer Support Center
Phone: 1-800-OK-CANON
1-800-652-2666
TTD: 1-866-251-3752 (toll free)
Email: carecenter@cits.canon.com

Recent News:

No news articles were found

Contact the Company:
Company:

Address:
One Canon Park

City:
Melville, NY 11747

Country:
United States

Phone:
(631) 330-5000

email:

 
Product Information:
Manufacturer:
Canon 

Model Name:
LP-E6 LP-E8 Lithium-ion Batteries 

Model Number:
LP-E6 
How to Identify a Fake Product :
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real

The Canon security label is of a hologram that changes in pattern and color depending on the angle from which it is viewed. It is difficult to imitate.


 
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real

Look for the genuine Canon anti-counterfeiting hologram when purchasing replacement batteries, toner and single ink tanks.

This hologram changes when tilted back and forth.


 
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fake

Counterfeit batteries and accessories can melt, burn and damage your equipment.

Always buy from an Authorized Canon dealer.


 
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fake

Sample of a counterfeit Canon LP-E6 Lithium battery pack that have been confirmed. (The font for the Canon logo on the counterfeit product is bold, unclear, and appears out of balance.)


 
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fake

Different style labels clearly identify the counterfeit Canon LP-E6 Lithium Battery.


 
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fake

Look closely at these images of genuine Canon LP-E8 battery labels and the counterfeit.

It's difficult to tell the difference between a counterfeit and a genuine.


 
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fake

Look closely at these images of a genuine Canon CB-2LX battery labels and the counterfeit.

While difficult to tell the difference, the font for the Canon logo on the counterfeit product is bold, unclear, and appears out of balance.


 


Fake Canon LP-E6 LP-E8 Lithium-ion Batteries Alert  | The Counterfeit Report®
 
Please contact
Canon
for additional product information.

 
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